Technical Platform Owner - CPQ and future platforms - Group IT (GN Group) - Ballerup (2023)

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Ballerup - Region Hovedstaden

GN Group

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full time

Opslået påwww.talent.dk 13 May 2023

Are you excited about owning innovative digital & commercial solutions for end-users, salespeople, and partners worldwide? Ensuring stability, technical coherence, and anchoring the vision for business-critical platforms is what it is all about. Your initial focus will be on our CPQ platform, which supports our salespeople in their dialogue with our end-users and partners worldwide for GN Audio (Jabra). The role will expand into additional areas in GN Hearing (Resound) over time.

Then join us at GN – we bring people closer

At GN Group we design and manufacture world-leading intelligent audio, video and gaming communication solutions. We have consumer, professional and medical-grade products and expertise - all under one roof which gives us a great advantage and lots of opportunities.

Inspired by people and driven by our passion for innovation, we leverage technologies to deliver unique user experiences that bring people closer through the power of sound.

GN's market leading solutions are marketed under brands such as ReSound, Beltone, Interton, SteelSeries, Jabra, BlueParrott and FalCom in more than 100 countries. GN Group employs over people and is listed on Nasdaq Copenhagen (

Welcome to our Digital Commercial Platform team, part of Group IT

Our global Group IT function of +200 employees deliver business critical applications and infrastructure to manage the full value chain from sales to manufacturing and distribution for the GN Group and several of our subsidiaries (GN Group cover the global scope of GN Hearing and GN Audio).

As our new Technical Solution Owner for CPQ at our Digital Commercial Platforms for GN Audio, you will be based at our global HQ, located in Ballerup Denmark – and report to Manager, Jesper Brændgaard Jensen.

You will join a team of 30 technical, passionate, and supportive colleagues, incl. Solution Architects, Developers and Scrum Masters located in the US, Ukraine, and Poland. Together, we develop high-quality, user-friendly partner portals, CRM, CPQ, web and e-commerce solutions for our internal customers in our sales and marketing departments.

Generate high quality solutions

As our new Technical Solution Owner for our CPQ (Customized Price Quotes) system for our whole business unit, GN Audio.

You are overall responsible for continuously improving the CPQ platform, which is based on SAP. We keep evolving the system in terms of functionalities, users, and business criticality. Thus, you will coordinate with the CPQ Solution Manager in the communication, prioritization and technical alignment between the organization and our external partner.

In addition, you are responsible for the quality and performance of the platform, the technical roadmap, and ensure we, and our partner, have the right technical competencies to maintain and develop the platform over time.

This entails driving the technical agenda for the CPQ solution together with your colleagues. More specifically, you will:

  • Manage the technical agenda for the CPQ GN Audio and be part of implementing the overall digital agenda for the organization

  • Collaborate with our technical partner ensuring that we meet the needed technical and organizational requirements in a way that optimizes the system performance, business processes, and technical coherence in the best way possible

  • Manage the release process together with our partner and super users, making sure the quality of the releases meets customer demands, as well as, technical and non-functional requirements

  • Deliver great solutions according to our road map and stay on top of the overall application roadmap

  • Be part of driving the commercial development of our platform(s)

  • Handling communication around major technical incidents, driving the resolution with both our partner and the platform vendor (if applicable).

  • Maintain a close dialogue with the owners of upstream and downstream platforms like Microsoft D365 CRM, Microsoft D365 F&O, BizTalk, Data Warehouse, etc.

  • Bring insights into platform health and technical themes into the Application Advisory Board

  • A shared passion for making a difference

    You will work with a large cross-functional technical, sales and vendor interface located in Ballerup and across the world. Our 30 colleagues all enjoy developing innovative solutions to challenging problems in an informal and relaxed working environment where we place high value on learning and sharing.

    Sound good so far? Here’s what you’ll need to succeed

    We imagine that you are team oriented and like to contribute and co-operate with a team. You are curious towards new technology, frameworks and the digital space as whole - with a desire to learn and grow both professionally and personally. In addition, you are result-orientated and take ownership of your solutions.

    We are open for your level of experience with CPQ systems. We do, however, consider it to be a clear advantage, if you have experience/knowledge of (SAP) CPQ, but this is not a prerequisite for the position.

    Moreover, we imagine that you have:

  • Relevant experience from a similar role owning business critical, global platforms, whereby you have a deep understanding of IT an technical platforms, continuous deliveries, integrations and business processes – preferably from a complex organization with an international presence

  • A relevant educational background at a bachelor or master’s level – perhaps within IT, engineering or other technical fields

  • The ability to listen to others, can challenge your colleagues in a constructive way and are able to transform our way of working

  • The ability to bridge the organization and IT and have well-developed stakeholder management and communicative abilities

  • Change management experience is a clear advantage

  • Experience with following standardized processes for development and tests

  • Can manage quality and performance metrics on business critical, global platforms

  • A well-developed understanding of agile methods and processes

  • Happy customers with CPQ

    To be successful in your new role, it is important that you can “transform” organizational requirements into solid technical solutions. Ensuring customer satisfaction - by keeping the platform fit-for-purpose, performant and stable – is your top priority.

    You should also expect to work in a dynamic, global work environment, where one day will be different from the next.

    Fluent written and spoken English skills

    As an international organization with colleagues in over 50 different countries, our official company language is English. It’s essential that you can communicate effortlessly with your colleagues, no matter where they are.

    The GN culture
    GN’s values listen, challenge, and transform . We greet every day with energy, engagement, and enthusiasm, bringing our best selves and approaching problem-solving and challenges with a ‘glass half full’ attitude.

    We’re independent, but we also know when two heads are better than one. Our leaders are supportive, our teams are tight-knit, and we believe in the power of collaboration across every level of our organization.

    Our modern workplace offers plenty of different benefits and flexibility to keep us happy and healthy and allow us to focus on what matters to us in and outside of work. We hope you are curious to explore and engage in the recruitment process with us.

    Think you’ve got what it takes? Apply now

    To apply, use the ‘APPLY’ link no later than 31st of May 2023. Applications are assessed on a continuous basis, so don’t wait to send yours.

    Quick apply: You are welcome to use our Quick Apply function, where you only submit your CV. We only ask that your CV is up to date – quick and easy.

    We hope you will join us on this journey and good luck with your application.

    #LI-Hybrid

    #LI-GNGroup

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